Notice of its closure was disclosed on its website and in an e-mail to customers. Known for its easy-to-use photo bookmaking software, MyPublisher was acquired by Shutterfly, Inc., in April 2013. At one point, it printed and shipped more than 120 million photos for its customers yearly. The company, which never outsourced any segment of its business, grew to be one of the largest digital photo printers in the world. The company’s mission was to enable consumers to creatively customize, share, print and preserve digital photographs. Founded in 1994, MyPublisher evolved as a leading Internet retailer of personalized photo applications. What a hassle! To wrap up, here is the breakdown so far for both companies from my dealings: Blurb Mypublisher Image Quality: 3/5 5/5 Book Software: 5/5 3/5 Workmanship: 2/5 5/5 Price: 5/5 3/5 Service: 2/5 5/5 - Overall: 3.4 / 5 4.New York, NY-MyPublisher, a pioneer in high-quality, single-copy, custom photo book publishing at an affordable price, will cease operations on May 8, 2017. So at this point, I can either sit around all day waiting for a UPS pick-up, or I can drive to a UPS drop off. Also, that they had included a return label paying the shipping for UPS to pick up the defective books and return them.
The next day, I got a message saying that my books would be reprinted and shipped right out. The response came in saying sorry, blah, blah blah, and then proceeded to inform me that I would have to take photos of the damage and email them back.
So sent in the complaint and in about 2 hours I got a message telling me that I would get real response in about 2 more hours.
Blurb didn't have any number to call just an email address.
#MYPUBLISHER BOOKMAKER SOFTWARE FREE#
Of all of my MP books, only two had had manufacturing problems and both were replaced by a kind, courteous phone associate lickity-split with no questions asked and I was free to keep or destroy the defective books. It kinda sucks to have to test a companies warranty on the first order, but there it was. Both books additionally had random pressure marks from machinery all over them that might be overlookable, but still made me regret ordering a shiny, soft cover. The other had a dent in the front that was pretty deep and actually was quite visible still by the 11th page in the book. Both were softcover books (so this might not be a problem in the hard-bound) one had a 3/4" scratch right on the front about 1/16" in thick. Also both books had pretty noticeable flaws in workmanship.
The printing quality was good as was the paper and materials, but the color was seriously lacking. They arrived in about 10 days and on opening the box, I was initially struck by a much more limited color range (right smack in the middle of CMYK). So ordered a couple of books to check it out. Best of all, their prices are about half what MP charges. Themes, decorations, a wide range of book shapes (Mypublisher only does landscape format), and steller text tools. I recently had a friend turn me onto Blurb and right away, I was very impressed with excellent range of tools available in their book making software. But the prices are getting pretty high unless you happen to catch a sale. The quality has steadily improved and the current crop of books (especially the really big ones) are about as nice as one could ask for (great print quality and color range and nice materials and workmanship). I've done about 42 books with Mypublisher over the years. Just sharing my personal experience with you all.
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